Q: What brewers will the Foils and Caps work in?
A: These foils can be used with compatible Nespresso VertuoLine brewers. Note: This product will not work with Dolce Gusto Brewers, Tassimo Brewers, Keurig Brewers, or any other brand.
Q: How many times can the Foil be reused?
A: Just once. You will need to use a new one each time.
Q: How many times can the Cap be reused?
A: Many times. We guarantee it up 100 uses, but it should last much longer.
Q: What is the black round thing in the picture holding the capsule?
A: It is a Capsule Holder. The bottom of the VertuoLine capsules is round which makes it hard to fill unless you have something to hold the capsule. We have made the perfect holder for these capsules and strongly recommend that you purchase one of them to help refill the capsules.
Q: What is are the Foils made out of?
A: My-Cap foil is made of aluminum and a high temperature adhesive.
Q: What is the cap made out of?
A: My-Cap cap is made of polypropylene.
Q: What about BPA?
A: Our products are BPA free.
Q: What coffee grind should I use?
A: Make sure you are using a good coffee, preferably something with a bold strong taste. The grind MUST be an espresso grind. If you try and use regular coffee in the capsule it will come out weak.
Q: Can your solution do both coffee and espresso?
A: Yes. The type of brew you make is determined entirely by the capsule that you reuse. If you reuse an espresso capsule then you will brew an espresso.
Q: Do you sell reusable or disposable capsules?
A: We do not and have no plans at this time to do so.
Q: My machine will sometimes make VERY loud noise and actually begin to vibrate when my cap is used or I see it will be very difficult to close the top although I have the plastic cover flat with the top of the capsule?
A: This can be prevented by making sure you fill the capsule up with coffee to the top. Otherwise the cap will tend to get pushed down into the capsule and sometimes it will get un-level which causes the unbalance. Also, if you close the machine and it seems hard, just raise the top again and close it most of the time that is all that is required to get the puncture pins to go into the holes provided. We have some alignment mechanisms in the cap but it is still possible for the pins to come down just right and not go into the holes.
Nespresso® and their logos are brands registered by Société des Produits Nestlé SA. Brand names and references of machine models are made solely with the aim of indicating our products compatibility. Our products and company are not associated in any way with the above companies.